“Will you let me try once more?” – social avatars in teleoperation to improve trust in automation

dc.contributor.advisorRea, Daniel J.
dc.contributor.authorPournasir, Pouya
dc.date.accessioned2024-04-30T17:06:02Z
dc.date.available2024-04-30T17:06:02Z
dc.date.issued2023-12
dc.description.abstractIn robot teleoperation, operators and robots collaborate to achieve goals through shared autonomy, reducing operator workload. Trusting the robot is critical for the operator's success, as low trust results in operators not delegating tasks to the robot, even if doing the task themselves creates a high workload that reduces their performance. Research shows trust repair is challenging, but social HRI suggests that robots can rebuild trust in social situations through social strategies such as acknowledging mistakes and promising to do better. This study explores integrating these social strategies and interfaces into teleoperation to enhance trust repair. We compared a social cue-based interface to a conventional one, theorizing that adding in social cues would increase the effectiveness of social trust-repair strategies. Our study found that participants view the social cue-based interface as more capable, a factor that can make the participant put more trust on the system.
dc.description.copyright© Pouya Pournasir, 2023
dc.format.extentxi, 73
dc.format.mediumelectronic
dc.identifier.oclc(OCoLC)1440192277en
dc.identifier.otherThesis 11393en
dc.identifier.urihttps://unbscholar.lib.unb.ca/handle/1882/37798
dc.language.isoen
dc.publisherUniversity of New Brunswick
dc.rightshttp://purl.org/coar/access_right/c_abf2
dc.subject.disciplineComputer Science
dc.subject.lcshAutomation.en
dc.subject.lcshHuman-computer interaction.en
dc.subject.lcshTrust.en
dc.title“Will you let me try once more?” – social avatars in teleoperation to improve trust in automation
dc.typemaster thesis
oaire.license.conditionother
thesis.degree.disciplineComputer Science
thesis.degree.grantorUniversity of New Brunswick
thesis.degree.levelmasters
thesis.degree.nameM.C.S.

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