Continuous improvement methodologies in the public service sector of solid waste management: a New Brunswick case study

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dc.contributor.advisorSheppard, Reginald
dc.contributor.authorWilson, Kimberly C.
dc.date.accessioned2023-03-01T16:17:47Z
dc.date.available2023-03-01T16:17:47Z
dc.date.issued2016
dc.date.updated2023-03-01T15:01:25Z
dc.description.abstractIn the evolution of continuous improvement research, Lean Six Sigma is the most recent and widely accepted methodology used to reduce waste and increase process performance. The government of New Brunswick recently adopted the Performance Excellence Process, which is based on Lean Six Sigma and uses Strategy Maps and Balance Scorecard to guide the decision making process about improvement project selection. It has yet to be adopted by organizations providing the public service of solid waste management. This research provides a case study of the industry to explore quality in the context of solid waste management and how the Lean Six Sigma methodology can be adapted to include not only financial considerations, but also social and environmental factors.
dc.description.copyright© Kimberly C. Wilson, 2016
dc.formattext/xml
dc.format.extentxi, 126 pages
dc.format.mediumelectronic
dc.identifier.urihttps://unbscholar.lib.unb.ca/handle/1882/13369
dc.language.isoen_CA
dc.publisherUniversity of New Brunswick
dc.rightshttp://purl.org/coar/access_right/c_abf2
dc.subject.disciplineBusiness Administration
dc.titleContinuous improvement methodologies in the public service sector of solid waste management: a New Brunswick case study
dc.typemaster thesis
thesis.degree.disciplineBusiness Administration
thesis.degree.fullnameMaster of Business Administration
thesis.degree.grantorUniversity of New Brunswick
thesis.degree.levelmasters
thesis.degree.nameM.B.A.

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